Call Center Agent - German Voice Process

Call Center Agent - German Voice Process

Call Center

Jaipur

nishi.kumari@vaibhavglobal.com

Roles & Responsibilities:

  • Answering calls from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization’s service and product information.
  • Processing forms, orders, and applications requested by the customers.

Skill Set Required:

  • Minimum level of German certification - B2.   
  • Having a voice process experience is preferred.
  • Good oral and written ability in German.
  • Excellent listening and interpersonal skills.
  • High customer service orientation.
  • Excellent communication skill for phone calls.

 

 

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Job Overview

  • Compensation

    ₹ 700000 P/A
  • Level

    2
  • Location

    Jaipur
  • Experience

    4 Years
  • Qualification

    UG/Diploma