Desktop Support Engineer

Desktop Support Engineer

VGL India

Jaipur, India

krishan.acharya@vaibhavglobal.com

Who we are

Vaibhav Global Limited (VGL), incorporated in 1989 is a professionally managed Electronic Retailer of Jewelry and Lifestyle Products with operations in seven countries. VGL is a publicly listed company on Indian stock exchanges (both BSE and NSE) and has private equity investment from well-known PE investors. The company has a group turnover of approx. Rs. 2,500 Crore (FY 2020-2021) and employs over 4000 people globally. VGL has its head office as well as its main manufacturing facility in Jaipur, India, which employs approx. 3000 people, including contract workers. The company owns TV shopping channels and robust ECom businesses in UK (www.tjc.co.uk) and USA (www.shoplc.com). Both retail units broadcast 24/7 live programming to over 100 Million homes through cable, satellite and telcos. They are also streaming via Web and smart TV’s. Recently we have launched our shopping channel in Germany as well. VGL also has sourcing offices in China, Hong-Kong, Thailand and Indonesia.To know more go to www.vaibhavglobal.comVaibhav is a highly socially responsible company. We pride ourselves for our “Your Purchase Feeds Program (Earlier Know as “One for One meal program”)” where every item sold at our retail units result in a meal for a hungry child. We run this program predominantly in India through Akshay Patra with smaller portion in US through ‘No Kid Hungry’ and in UK through ‘Magic Breakfast’. Since the start of this program six years ago, we have distributed 54 Million meals with current run rate of 54,000 meals daily. We encourage our team members to donate at least two hours everymonth for charitable causes that is tracked through our performance system.Vaibhav is an environmentally responsible company. Our 100k sq. ft factory in Jaipur is Leeds certified Platinum level green building. We generate 100% of our India energy needs from solar panels. We minimize plastic use and recycle most of what we use. We are highly conscious of energy efficiencies across our operations.

Our Purpose
Delivering joy.

Our Vision
Be the Value Leader in Electronic Retailing of Jewelry and Life Style Products.

Our Mission
To deliver one million meals per day to children in need by 'FY31' through our one for one meal program: your purchase feeds...

Our Core Values
⦁ Teamwork   ⦁ Honesty   ⦁ Commitment   ⦁ Passion  ⦁ Positive Attitude

Role Intro- Desktop Support Engineer
We are looking for an experienced and result-driven Desktop Support Engineer to join our dedicated IT team!

Your Key Responsibilities

⦁ Troubleshoot and diagnose hardware problems
⦁ Actively update, maintain, and monitor all aspects of computer networks
⦁ Install and configure computer systems and applications within the company
⦁ Respond to users’ inquiries and assist in troubleshooting and resolving challenges
⦁ Networking should be good to identify the issue
⦁ Comfortable working in and assisting others through company help desk software

Qualifications :

⦁ Computer hardware and networking certified
⦁ MCSE Certified
⦁ 3-5 years of proven experience in infra related query\issues and technical knowledge of a companies' products and c         services (Should be knowledge in DNS\DHCP\Domain Server etc.)    
⦁ Extensive experience working with different operating systems including Windows and Mac OS.

Reporting

The Desktop Support Engineer reports directly to IT Manager in VGL IT Department.

Work Location: India

Apply for job

Job Overview

  • Compensation

    ₹ 400000 P/A
  • Level

    2
  • Location

    Jaipur, India
  • Experience

    2 Years
  • Qualification

    B.Tech, BE, MCA